Frequently Asked Questions

Each product page lists the available sizes and how many are left. If you’re between sizes or want measurements, message us on WhatsApp at +1 416 464 3347 — we’ll measure the exact piece for you.

We dispatch within 1–3 business days. Delivery typically takes 2–5 business days in Ontario and 3–10 business days elsewhere in Canada. Full details are in our Shipping policy.

Choose “Cash & Pickup” at checkout. We’ll email you when your order is ready to collect at our Toronto location, and you pay in cash when you pick it up.

Your confirmation email contains a personal tracking link, and we email you every time your order status changes — from confirmed all the way to delivered.

Yes — you have 30 days from delivery for a full refund, and we’re glad to arrange size exchanges. See Returns & Refunds for the details.

Credit and debit cards online (processed securely by Stripe), or cash when you pick up at the store.

Email hello@sumoras.com or tap the WhatsApp button in the corner — we usually reply the same day.